"Best of Fall" (pre-order) + "A Year in Malabar" overflow skeins (in stock) coming Oct 9th, 10 am ET!

policies

Good things are worth the wait

Small, but mighty! Right now the shop is only able to offer pre-orders of launches. However, all colorways are a part of the colorway library here, so if a color you love is currently not part of a pre-order update, you can order a sweater quantity of whatever you have your heart set on, any time you like.

To make sure I don't run into any issues, please allow 4-6 weeks for pre-orders or dyed-to-order sweater quantities to ship, in case I need to order extra supplies to make your dreams happen. You can't predict what's going to be a hit!

At the moment, I am not able to combine shipping for multiple orders made due to the time needed to make this extra step happen.

If you notice anything off ...

Everything you see is hand dyed in small batches. I use professional acid dyes to achieve beautiful saturation in color - and I know that's what you're here for! To ensure you're taking care of your yarn for lasting color and quality, see the FAQ page for wash instructions.

That being said, occasionally some super-saturated shades may bleed slightly upon their first wash with you, even after I do my best to ensure the dye is set in the studio. If you notice anything out of the ordinary that bleeds quite a bit, please just let me know via email at zeezeetextiles@gmail.com so I can fix it!

We are all unique and different

I don't have to tell you! But just in case - all skeins are hand dyed and are therefor kissed with the beauty of variation. There may be slight differences between skeins in a colorway and I do my absolute best to show you the closest representation in the listing's photographs (and remember - all our monitors are different too). What I CAN always promise is that each skein will be harmonious with its colorway siblings, no matter what! Like twins - almost identical, but still unique.

Did I mess up?

If I got your order wrong, just tell me within 3 days of receiving your order! I will do everything I can to fix it. Trust me - I know how excited you are to get started on a project, and I want you to have the best possible experience, and with yarn you love!

At this time I cannot accept any returns unless a mistake was made with your order - all sales are final. As such, I do my best to clearly represent yarns and their colors. Please take your time to read descriptions and review photographs before choosing who you'd like to take home with you - I want you to love it unconditionally! And if you aren't sure - I am happy to be your resource for color questions, recommendations, and more.

Please see the "Refund Policy" link at the bottom of the checkout page when completing your order for further details, or email me at zeezeetextiles@gmail.com.

Thank you for supporting a small business!