FAQ

Tell us about the studio. 

It feels like home! Well - it is home. The studio is located in a smoke-free, dog friendly space - I love pets! However, all yarn is stored separately from pet-populated spaces and washed before making its way to your home.

Now tell us about you.

My name is Rachel, and color has always been very personal to me! I have been knitting for almost 2 decades now, and it has shaped me and become such a pivotal part of my life that I couldn't exist without it. After committing to full-time dyeing in 2022, I am absolutely loving every moment of expressing myself, my memories, and my emotions through dyes and textiles, and am humbled to share this with you.

Combined shipping

I am happy to combine multiple orders! Please add the order number(s) you would like to have combined into the "comments" section of your final order, or send me an email of all order numbers to be combined after you finish ordering, and I will make this happen. To keep things streamlined, I ask that you please not request combined shipping via Instagram DM - it can be alot to keep track of!

What efforts are being made for the environment? Why?

In being close to the fashion industry, I am aware that fast fashion is one of the top causes of water pollution in the world, and so much of this is due to the dyes used for fabrics and yarns, and the corresponding wastage.

All dyes are fully exhausted in their dye baths, and if some dye remains, it is then used to dye one-of-a-kind skeins until that dye is also exhausted. Your yarn is partially dried in a low-energy spin dryer, and then hung to dry.

 A lot of effort goes into hand dyed yarn, just as a lot of effort goes into hand making your final garment, and I want this piece of slow fashion to be environmentally and emotionally responsible. I offer sweater quantities of popular, historical colorways so you can feel less pressure to make purchases during pre-orders, and walk away feeling like you made a purposeful decision.

Your yarn is mailed out to you in a 100% compostable mailer, and your skein is labeled with a paper label secured with biodegradable, cellulose-based tape. I am working on finding a better solution for the bags I ship your yarn in!

Is the merino mulesing-free?

Yes! All merino fibers come from farms in Argentina and Uruguay that do not practice mulesing.

How should I take care of my yarn?

While superwash yarns CAN all be washed by machine on a gentle cycle, to truly prolong the longevity if your yarn, please hand wash in cool water with wool wash and lay flat to dry. Avoid hot water - while all dyes are set before washing and shipping, I don't want to risk any color bleeding! Occasionally a super-saturated shade may bleed a bit during your first wash at home - don't worry, it happens, and will rarely stain or change the visual of your yarn! But if it seems excessive, please let me know and I will personally make it right.

I need color help! What can you do?

I am more than happy to answer any color questions, no matter how many or how detailed! My priority is that you love your yarn. Because a digital-first world often comes with slight differences in monitor displays, if you are ever unsure of a color (is it a cool red, or a warm red? Will it go with this skein I own from somewhere else?) - just ask me! I do my best to represent all yarns as accurately as possible, but you just never know how something may appear on a different screen - so I am here to help.

If you order multiple skeins of one colorway, I will do my best to select matching skeins for your order so your project comes out consistent and perfect. I additionally recommend alternating skeins while knitting with color effect yarns for a perfectly blended visual (to avoid pooling, if this is not desired).

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